Privacy policy
Last updated: January 2026
In accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD), users are hereby informed about the processing of their personal data.
1. Data controller
- Controller: BEST HUTCHINSON, S.L. (Best Solucion Travel)
- Tax ID (CIF): B-75962555
- Address: Calle Alcañiz 9 C, Bajo C, 28042 Madrid, Spain
- Email: info@bestsolucion.com
2. Purpose of processing
The personal data you provide will be processed for the following purposes:
- To handle and manage enquiries, requests for information and quotation requests made by the user.
- To manage the commercial relationship and the provision of the contracted services.
- To send informational or commercial communications where the user has expressly authorised this.
3. Legal basis
The legal basis for the processing is the consent of the data subject, the performance of a contract or pre-contractual measures at the data subject's request, and the legitimate interest of the controller, as applicable.
4. Data retention
Data will be retained for as long as necessary to fulfil the purpose for which it was collected and to determine any liabilities arising from that purpose and the processing, in accordance with the applicable statutory limitation periods.
5. Recipients
As a general rule, data will not be disclosed to third parties, except where required by law or where necessary for the provision of the service (for example, suppliers acting as data processors under the corresponding agreement).
6. User rights
The user may exercise the following rights at any time by contacting info@bestsolucion.com, stating the right they wish to exercise and enclosing a copy of their identity document:
- Right of access to their personal data.
- Right to rectification of inaccurate data.
- Right to erasure ("right to be forgotten").
- Right to restriction of processing.
- Right to object to processing.
- Right to data portability.
Users also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if they consider that the processing does not comply with current regulations.
7. Security measures
The controller adopts the technical and organisational measures necessary to ensure the security, integrity and confidentiality of the data, preventing its alteration, loss, unauthorised processing or access.